
Locate RealNetworks Download and Record Plugin for Internet Explorer.Click the “Browse” button to choose where your videos will be stored.Choose “Download & Recording” at the bottom of the left pane.After launching RealPlayer, click on the RealPlayer icon and select “Preferences…” from the drop-down.Use RealPlayer to Download YouTube Videos How do I download YouTube videos with RealDownloader? Scroll down the list to the entry for the RealPlayer Downloader Extension. Select the wrench icon on the menu bar and select “Tools.” Choose “Extensions” from the fly-out menu. He said it was an "across the board change that affected a large percentage of users." I asked when it would be restored and he said he had no clue.ĭoes anyone know if this is factual? Has anyone else gone through these hoops I did? Really frustrated here.How do I get RealDownloader to work on Chrome? When I asked him why that would be, since I was paying for the service and not using the free version. The fourth person at customer service I spoke to advised me that it was being recalled and worked on, so it was removed for a large group of individuals. I did that, and when I reinstalled and then restarted my computer the extension was just gone from my list of browser extensions. Then got uncaught (in promise) typeerror failed to fetch service worker and npm install the third person at customer service I spoke to advised me to clear all caches, unplug all accessories and try a fresh uninstall/reinstall. Originally it had the error :error in event handler: error: attempting to use a disconnected port object, but reinstalling did nothing to fix that. I humored him and tried that as well, and it did nothing to fix the issue. I contacted tech support again and the gentleman suggested I attempt to uninstall and reinstall again, or try System Restore from a previous date when the downloader was still working.

They advised me to attempt to uninstall and reinstall, which I did, and it still did not work. I had several issues and contacted customer support.
